Toptech has a perfect customer service flow and high efficient service team.
From the early product design to product planning book confirmation, sample evaluation, from the pre-sale technical support to the after-sale service, we stand on the position of customers. We take the purpose as “ Meeting customer demand, Pursuing the excellent quality”, try to ensure the long-term benefit of customers.
The Principle of Toptech Customer Service: “Three First”
------------First Time Reaction
------------First Time Reply
------------First Time Handling
Toptech’s “Three Service”:
------------Attentive Pre-Sale Service
------------Professional Sale Service
------------Perfect After-Sales Service