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Toptech has a perfect customer service flow and high efficient service team.

From the early product design to product planning book confirmation, sample evaluation, from the pre-sale technical support to the after-sale service, we stand on the position of customers. We take the purpose as “ Meeting customer demand, Pursuing the excellent quality”, try to ensure the long-term benefit of customers.

The Principle of Toptech Customer Service: “Three First”

------------First Time Reaction

------------First Time Reply

------------First Time Handling

Toptech’s “Three Service”:

------------Attentive Pre-Sale Service

------------Professional Sale Service

------------Perfect After-Sales Service

 

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